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Get in touch with ElectroQuell – your trusted partner for innovative electrical solutions! Whether you have questions, need support, or want to learn about our products and services, our team is here for you. Contact us via the form below, send us an email, or give us a call. At ElectroQuell, customer satisfaction is our top priority, and we strive to provide prompt and reliable assistance. Let's drive your journey forward together!
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Call +49 176 82370794- Mon – Fri
- 07:00 – 18:00
- Saturday
- 08:00 – 13:00
Departments
Who to contact.
Sales & quotes
Sizing, pricing and lead times for new generators and complete power systems.
Technical support
Help with commissioning, operation, parallel setups and documentation.
Service & repairs
Maintenance, spare parts and repairs for installed units.
Find us
Sw. Marcin 29/8, 61-806 Poznań, Poland
FAQ
Frequently Asked Questions
Find answers to common questions about our products and services.
What types of generators does ElectroQuell sell?
We offer portable, stationary (standby), and industrial generators from renowned manufacturers. Whether you need a small generator for camping or a large system for your business, you're sure to find the right model at ElectroQuell.
Does ElectroQuell also offer customized generator solutions?
For commercial and industrial projects, we offer personalized consulting and can arrange special custom fabrications as needed. Please contact us at info@electroquell.de to discuss your project.
Does ElectroQuell also offer installation services?
In many regions, we partner with certified technicians who can professionally install stationary and industrial generators. Please contact us with your location details to check available services.
Can I purchase spare parts or accessories from ElectroQuell?
Of course. We carry a range of spare parts, maintenance kits, and accessories that you can order directly from our online shop or request through customer service.
Who should I contact if my generator needs to be repaired?
First, check your warranty documents or the user manual. Many manufacturers have authorized service centers. Our customer service will be happy to help you find a qualified technician or service partner in your area.
Can I connect multiple generators in parallel?
Some inverter generators and specialized models offer a parallel function that allows you to connect two units and thus increase total power output. You typically need a parallel cable or module for this. Compatibility always depends on the model.